Refund policy

To the maximum extent applicable by law, we accept no returns unless there is an inherent defect within the item purchased, or you have purchased the wrong size that doesn't fit. With all sales and purchases final after arriving to the customer's destination, and if there is a product quality defect or problem with sizing, than you will, if you desire to, return the item in 14 days and provide us a photo of the product defect then we will give you a full refund if there is a defect. For a sizing problem, present proof of purchase than we will offer another size of the product. All returns have to be paid for by the customer unless for a defect with the product than it's our mistake, we will pay for the return cost.

For questions in general, for a returns question or request, contact us at hermartstore@gmail.com & we will assist you the best way we can